ivi AI Legal

Privacy Policy

1. Introduction

Vyxis Technologies LLC ("Company," "we," "us," or "our") operates the ivi ai mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App. By using ivi ai, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Usage Data: Information about how you use the App, including AI queries made, documents uploaded, courses and chapters created, and feature interactions.
• Uploaded Content: Documents, PDFs, text notes, and other materials you upload to the App. This content is processed by our AI systems to provide study assistance.
• Device Information: Device type, operating system version, and app version for diagnostic and support purposes.
• Subscription Data: Information about your subscription status (Free or Premium), managed through RevenueCat.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the ivi ai App and its features.
• Process your uploaded documents and generate AI-powered study assistance, flashcards, and answers.
• Manage your account and subscription.
• Enforce daily usage limits and subscription-based access controls.
• Respond to customer support requests.
• Comply with legal obligations and protect our rights.

4. AI Processing and OpenAI

ivi ai uses OpenAI's API (GPT-4o) to process your queries and uploaded documents. When you submit a question or upload a document, its contents may be transmitted to OpenAI's servers for processing.

OpenAI's use of this data is governed by OpenAI's Privacy Policy and Terms of Service. We do not sell your content to OpenAI or any third party. We transmit only what is necessary to provide the service.

5. Data Storage and Security

Your data is stored on secure servers operated by Vyxis Technologies LLC. We implement industry-standard security measures including encrypted connections (HTTPS/TLS) and secure authentication. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With OpenAI for AI processing, RevenueCat for subscription management, and other third-party services necessary to operate the App.
• Legal Requirements: If required by law, subpoena, or other legal process.
• Protection of Rights: To protect the rights, property, or safety of Vyxis Technologies LLC, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

7. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you our services. Specific retention periods:

• Account data: Retained for the life of your account plus 90 days after deletion request.
• AI chat history: Retained for 12 months then automatically purged.
• Uploaded documents: Retained while your account is active; deleted within 30 days of account deletion.
• Usage logs: Retained for 90 days for security and fraud prevention.
• Billing records: Retained for 7 years as required by applicable tax and financial laws.

To request deletion of your account and data, contact info@vyxistechnologies.com. We will process deletion requests within 30 days except where retention is legally required.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request a copy of all personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for certain purposes.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based.

To exercise any right, email info@vyxistechnologies.com with your request. We will respond within 30 days. We may require identity verification before fulfilling requests.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected, the sources, the business purpose, and third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a California privacy request, contact us at info@vyxistechnologies.com or call our toll-free number if applicable. We will respond within 45 days.

10. Nevada Privacy Rights

Nevada residents may opt out of the sale of certain personally identifiable information. We do not currently sell personal information as defined under Nevada law. To submit an opt-out request or for more information, contact info@vyxistechnologies.com.

11. International Users and GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following applies:

Legal Basis for Processing: We process your data based on (a) performance of a contract (providing the service), (b) legitimate interests (security, fraud prevention, product improvement), (c) compliance with legal obligations, or (d) your consent where explicitly requested.

Data Transfers: Your data may be transferred to and processed in the United States, which may not have equivalent data protection laws. We rely on Standard Contractual Clauses or other lawful transfer mechanisms.

Data Protection Officer: For GDPR-related inquiries, contact info@vyxistechnologies.com.

Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority.

12. Data Security and Breach Notification

We implement appropriate technical and organizational security measures including:

• TLS/HTTPS encryption for all data in transit.
• Encrypted storage of sensitive data at rest.
• Regular security assessments and access controls.
• Minimal data access on a need-to-know basis.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law, generally within 72 hours of becoming aware of the breach. Notification will be provided via email to your registered address and/or through the App.

13. Cookies and Tracking Technologies

The App uses session tokens and similar technologies to maintain your authentication state. We do not use third-party advertising cookies or behavioral tracking across other apps or websites. Analytics data collected is limited to app performance metrics and crash reporting to improve the App.

14. Children's Privacy (COPPA)

ivi ai is not directed to young children. We do not knowingly collect personal information from children in violation of the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with personal information, please contact info@vyxistechnologies.com immediately. We will delete such information within 10 business days of notification.

15. Third-Party Services and Links

Our App integrates with the following third-party services, each governed by their own privacy policies:

• OpenAI (openai.com/privacy) — AI processing of queries and documents.
• RevenueCat (revenuecat.com/privacy) — Subscription and payment management.
• Apple App Store / Google Play Store — App distribution and in-app purchases.

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated by:

• Posting the updated policy in the App with a revised "Last Updated" date.
• Sending an email notification to your registered email address.
• Displaying an in-app notice.

Your continued use of the App following notification of changes constitutes acceptance of the revised policy. If you disagree with any changes, you must stop using the App and request account deletion.

17. Contact and Data Controller Information

Vyxis Technologies LLC is the data controller responsible for your personal information.

Vyxis Technologies LLC — Email: info@vyxistechnologies.com; Support: info@vyxistechnologies.com

For privacy-related complaints or inquiries, please email info@vyxistechnologies.com. We will respond within 30 days. If you are unsatisfied with our response, you may contact your local data protection authority.

Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Vyxis Technologies LLC ("Company," "we," "us," or "our") governing your use of the ivi ai mobile application and all related services (collectively, the "App"). By downloading, installing, accessing, or using ivi ai, you expressly agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APP.

2. Description of Service

ivi ai is an AI-powered academic study assistant that allows users to organize courses, upload study materials, generate flashcards, and receive AI-generated answers to academic questions. The App offers both a Free tier (subject to daily usage limits) and a Premium subscription tier with expanded capabilities. We reserve the right to modify, suspend, or discontinue any feature or the App itself at any time, with or without notice, and we shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. Eligibility

You must be of age to use an iPhone to use ivi ai. By using the App, you represent and warrant that you have the legal capacity to enter into a binding agreement. If you are a child, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you are using the App on behalf of an organization or entity, you represent that you have authority to bind that organization to these Terms.

4. User Accounts

You must create an account to access most features of ivi ai. You are responsible for:

• Providing accurate, current, and complete registration information at all times.
• Maintaining the security and confidentiality of your account credentials.
• All activity that occurs under your account, whether or not authorized by you.
• Immediately notifying us at info@vyxistechnologies.com of any unauthorized use of your account or any other security breach.

We will not be liable for any loss or damage arising from your failure to comply with the above security obligations. You may not create more than one account, share your account with others, or transfer your account to any other person without our prior written consent. We reserve the right to refuse registration, cancel accounts, or remove content at our sole discretion.

5. Subscriptions, Billing, and Auto-Renewal

ivi ai offers a Free tier with daily usage limits and a Premium subscription with unlimited access. By purchasing a Premium subscription, you agree to the following:

• Auto-Renewal: Your Premium subscription will automatically renew at the end of each billing period (monthly or annual, as selected) at the then-current subscription price, unless you cancel at least 24 hours before the end of the current period. Your payment method will be automatically charged at renewal.
• Billing: Payment is charged to your Apple ID account at confirmation of purchase. Subscription pricing is displayed before purchase and may be subject to applicable taxes.
• Cancellation: You may cancel your subscription at any time through your App Store account settings.
• Free Trials: If a free trial is offered, you may cancel before the trial period ends without charge.
• Price Changes: We reserve the right to change subscription prices with advance notice.
• Refunds: All subscription purchases are final. Refunds are handled solely by Apple in accordance with their policies.

6. Acceptable Use Policy

You agree to use ivi ai only for lawful purposes and in accordance with these Terms. You expressly agree NOT to:

• Upload illegal or harmful content
• Circumvent usage limits or subscription controls
• Reverse engineer the App
• Use automated bots or scripts
• Violate academic integrity policies
• Impersonate others
• Upload malware or malicious code

Violation may result in immediate account termination without refund.

7. User Content

You retain ownership of all content you upload ("User Content"). By uploading User Content, you grant Vyxis Technologies LLC a limited, non-exclusive license to host, store, process, transmit, and display your content solely to provide the App's services. You represent and warrant that your content:

• Is legally owned by you
• Does not infringe third-party rights
• Does not violate laws

We may remove content that violates these Terms.

8. AI-Generated Content Disclaimer

ivi ai uses artificial intelligence including OpenAI GPT-4o. You acknowledge that:

• AI-generated content may be inaccurate
• We do not guarantee accuracy
• AI responses are study aids only
• You must verify information before relying on it

We are not responsible for academic or professional consequences resulting from AI-generated content.

9. Intellectual Property Rights

The App and all associated software, design, algorithms, and content (excluding User Content) are owned by Vyxis Technologies LLC and protected by intellectual property laws. You receive a limited, personal, non-commercial license to use the App. You may not:

• Copy or modify the App
• Use the App commercially
• Reverse engineer the software
• Remove proprietary notices

The ivi ai name and logo are trademarks of Vyxis Technologies LLC.

10. Third-Party Services

The App integrates with: OpenAI, RevenueCat, and the Apple App Store. These services operate under their own terms and privacy policies.

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE." Vyxis Technologies LLC disclaims all warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of AI output

12. Limitation of Liability

To the fullest extent permitted by law, Vyxis Technologies LLC shall not be liable for indirect or consequential damages including loss of profits, revenue, data, or goodwill. Our maximum liability shall not exceed the greater of:

• Amount paid by you in the previous 12 months
• $100 USD

13. Indemnification

You agree to indemnify and hold harmless Vyxis Technologies LLC from any claims arising from:

• Your use of the App
• Your uploaded content
• Your violation of these Terms
• Your violation of third-party rights

14. Dispute Resolution and Arbitration

Informal Resolution: Before filing legal action, you agree to contact us at info@vyxistechnologies.com to attempt informal resolution.

Binding Arbitration: Disputes will be resolved through AAA arbitration in Ohio or remotely.

Class Action Waiver: You agree not to bring claims as part of a class action.

Jury Trial Waiver: You waive the right to a jury trial.

15. Governing Law

These Terms are governed by the laws of Ohio, United States.

16. Termination

We may suspend or terminate your account at any time. You may terminate your account by contacting info@vyxistechnologies.com.

17. App Store Compliance

If downloaded from the Apple App Store:

• Apple is not responsible for maintenance or support
• Apple may refund purchase price if applicable
• Apple is a third-party beneficiary of these Terms

18. Force Majeure

We are not liable for service disruptions caused by events beyond our control including natural disasters, outages, or third-party service failures.

19. Export Compliance

You may not export the App in violation of U.S. export laws.

20. Changes to Terms

We may update these Terms at any time. Changes become effective 14 days after posting unless required sooner by law.

21. General Provisions

These Terms constitute the entire agreement between you and Vyxis Technologies LLC. If any provision is unenforceable, the remainder remains valid.

22. Contact Information

For questions about these Terms, report violations, or submit legal notices, contact: Vyxis Technologies LLC Legal Department — Email: info@vyxistechnologies.com; Support: info@vyxistechnologies.com. Legal notices must be sent to info@vyxistechnologies.com with "Legal Notice" in the subject line and are effective upon confirmation of receipt.